i4444 Privacy Policy
Learn how your personal information is collected, stored, and kept secure — all the details are on this page.
Welcome to i4444. This privacy policy document describes what information we collect about you while you use the i4444 platform, how we use it, who we share it with, and what steps we take to protect your information. This privacy policy applies to our website, mobile application, and all related services.
i4444, as a safe and reliable platform, places the highest importance on your privacy. By using our services, you are considered to have given your consent to the terms described in this policy. Please read this document carefully.
01 Information Collection
When registering on the i4444 platform and using our services, we collect the following types of information:
1.1 Personal Information Provided Directly
- Full name and date of birth.
- Email address.
- Residential address.
- National ID card or passport number (for identity verification).
- Account details related to your preferred payment method, such as your bKash or Nagad number.
- Security questions and answers.
1.2 Automatically Collected Information
- IP address and device type.
- Browser version and operating system.
- Visit times on our platform, page view history, and click patterns.
- Login time and session-related information.
- Game play history, bet amounts, and transaction records.
1.3 Identity Verification Information (KYC)
As part of responsible gaming and financial security, if certain transaction limits are exceeded or if required by our internal verification process, we may request copies of government-issued identification, photo ID, or bank statements. This information is used solely for identity verification and fraud prevention.
02 Purpose of Information Use
i4444 uses your personal information for the following purposes:
2.1 Account Management
We use your information to create, verify, and maintain your account, and to send password recovery and security alerts.
2.2 Processing Financial Transactions
Your payment-related information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Every transaction is logged and the history is retained.
2.3 Providing Customer Support
Our 24/7 live chat and email support team accesses your account information to help resolve issues.
2.4 Ensuring Responsible Gaming
Information is used to analyse play patterns, identify possible signs of problem gambling, and provide timely support to users. This is part of our responsible gaming policy.
2.5 Fraud and Scam Prevention
Information is used to identify unusual transactions, the creation of multiple accounts, or any other suspicious activity.
2.6 Service Improvement and Personalisation
Information may be used to suggest relevant games and offers based on your preferences and play history.
2.7 Compliance with Legal Obligations
Information may be stored and provided as required to comply with legitimate requests from legal authorities and directions from regulatory bodies.
03 Cookies and Tracking Technologies
i4444 uses cookies and similar technologies to ensure the smooth operation of the website and app.
3.1 Types of Cookies
- Essential Cookies: These are necessary to maintain login sessions and ensure security. Without them, the platform will not function properly.
- Functional Cookies: Used to remember your language preferences, login details, and other settings.
- Analytics Cookies: Used to analyse platform usage and improve service quality. This information is collected in aggregated form and is not personally identifiable.
3.2 Cookie Controls
It is possible to disable cookies from your browser settings. However, disabling essential cookies may cause some features of our platform to not work properly. To learn how to change cookie settings, please refer to your browser's help section.
04 Sharing Information with Third Parties
i4444 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
4.1 Payment Processing Partners
Necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to process your financial transactions. These partners are governed by their own privacy policies and may only use your information to process transactions.
4.2 Game Providers
To run games from developers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming, certain technical information (such as a session ID or account ID) may be transmitted to their servers.
4.3 Legal Authorities
We may be required to provide necessary information based on court orders or legitimate requests from government or law enforcement agencies.
4.4 Business Transfers
In the event of a partial or full transfer or merger of the i4444 business, user information may be transferred to the new owner. In such cases, we will notify you in advance.
05 Information Storage and Security
5.1 Retention Period
We retain your information for as long as your account is active and for as long as necessary to fulfil legal obligations after that. Financial transaction records are generally kept for a minimum of five years after account closure.
5.2 Technical Security Measures
- SSL Encryption: SSL (Secure Socket Layer) encryption is used across our entire platform, keeping all data exchanged between your browser and our servers secure.
- Data Encryption: Sensitive information (such as passwords and financial data) is stored in encrypted form in our database.
- Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and intrusion detection systems.
- Two-Factor Authentication: We offer two-factor authentication for additional account security.
- Regular Security Audits: The security of our platform is regularly tested by a specialist team.
5.3 What to Do in Case of a Data Breach
If a serious breach of our data security ever occurs, we will notify affected users as quickly as possible in accordance with the law and take the necessary protective measures.
06 Your Rights
As a registered user of i4444, you have the following rights:
6.1 Right to Access Information
You may request to know what information we hold about you at any time. We will provide this information to you within 30 business days.
6.2 Right to Correct Information
You have the right to request correction of any inaccurate or incomplete information in your profile.
6.3 Right to Delete Information
In certain circumstances you may request the deletion of your information. However, information retained to fulfil legal obligations may be outside the scope of this right.
6.4 Right to Data Portability
You may request a copy of your personal information in a standard machine-readable format.
6.5 Right to Object to Processing
You have the right to object to marketing communications or certain types of processing.
6.6 How to Exercise Your Rights
To exercise any of the rights above, please contact our support team via live chat or by emailing [email protected].
07 Privacy of Minors
i4444 is an adults-only platform. This service is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
Our registration process includes an age verification mechanism. If we become aware that a minor has opened an account on our platform, we will close that account and delete all associated information.
If you believe that your child or any minor has registered on our platform, please notify us immediately at [email protected].
08 Payment Information Protection
We understand that financial information is highly sensitive. i4444 takes special measures to protect your payment information:
- During transactions via bKash, Nagad, Rocket, and Upay, full account details are not stored on our servers — only transaction identifier information is retained.
- Every financial transaction is completed through an SSL-encrypted connection.
- An automatic alert system is activated for suspicious transactions.
- Additional identity verification may be required for large withdrawals.
09 Policy Changes
i4444 reserves the right to update this privacy policy from time to time. Depending on the nature or scope of the changes, we will notify you in the following ways:
- For significant changes, a notice will be sent to your registered email.
- A notification will be displayed on the website's home page or at the time of login.
- The "Last Updated" date at the top of this page will change.
Continuing to use the platform after a change is made will be considered as your consent to the updated policy. If you do not agree with the changes, please contact us or request account closure.
10 Contact
If you have any questions or concerns about this privacy policy, or if you would like to make a request regarding your information, please contact us:
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Email: [email protected]
Please write "Privacy Request" in the subject line of privacy-related requests. -
Live Chat: 24/7 support available in Bengali.
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Response Time: We generally try to respond to your requests within business days.